When you enquire or enrol we collect your name, phone number, email address, target service and SSB entry details. When you enrol we also store the UPI reference number and the payment screenshot you upload, privately, so the mentor's team can verify your payment. We never receive your UPI PIN, bank or card details.
We use your details to contact you about your enquiry or batch, to deliver the mentorship programme, to confirm payments and receipts, and to personalise your mentorship plan (including PIQ-related information you share).
Only the mentor's team and essential service providers (payment processing, email delivery, secure hosting). We never sell your information.
Your data is stored in a secured database with row-level access controls. Payments are processed over encrypted connections by our payment partner.
You may request correction or deletion of your personal data at any time by writing to info.spidcoaching@gmail.com.